

Teleworking has become a common way of working for many of us. However, the question arises: can teleworking be refused by the employee? In this article, we explore the rights and obligations of employees and employers regarding teleworking, with a focus on mandatory teleworking.
Telework is often seen as a flexible option offered to employees, but it can become mandatory in certain circumstances. In the face of health crises or other exceptional situations, the State can impose telework to protect public health.
The term "mandatory telework" may seem paradoxical. In theory, telework is based on an agreement between the employer and the employee. However, in the event of force majeure , such as a pandemic, the government can impose telework on all employees to limit the risks.
For such a measure to be applied, certain conditions must be met. The employer must provide the necessary equipment and guarantee a safe working environment at home. The employee, for his part, must be able to organize himself to work effectively from home.
Normally, teleworking cannot be imposed without the employee's consent. But what about cases where it becomes mandatory?
The employee has the right to refuse telework in several situations. For example, if the home working environment is not suitable or if the working conditions do not comply with legal standards, the employee can legitimately refuse to telework.
Even in the case of mandatory teleworking, an employee may refuse if their home does not allow them to meet the minimum safety and health conditions. However, this refusal must be justified and the employer may offer alternatives to meet the employee's needs.
Refusal to telework, in a context where it is mandatory, may have consequences, including disciplinary consequences. However, each situation must be examined on a case-by-case basis, and the employer must respect the employee's right to a safe and suitable working environment.
Force majeure is one of the rare cases where teleworking can become mandatory without the employee's agreement.
Force majeure means an unforeseeable and irresistible event that prevents the normal performance of the employment contract. The COVID-19 pandemic is a typical example of force majeure that has led to the obligation to telework.
In the event of force majeure, the employer may impose teleworking to guarantee the safety of employees. This is governed by specific laws, and the employee must comply with these measures.
Dialogue between the employer and the employee is crucial to establishing optimal teleworking conditions adapted to each situation.
The telework agreement must specify the conditions under which the employee can work from home, including the hours, the equipment provided, and the methods of monitoring the activity. This agreement is essential to avoid conflicts and ensure good collaboration.
It is recommended to discuss openly the expectations and needs of each party. Do not hesitate to formalize these discussions in writing to avoid any misunderstanding in the future. A good negotiation can avoid many disagreements.
The employer plays a central role in setting up and managing teleworking.
The employer is required to provide the necessary equipment, ensure data security, and comply with work standards, even remotely. It must also ensure that the employee's workload remains equivalent to that of other employees.
In the event of a refusal to allow telework, the employer must enter into a dialogue to understand the reasons for this refusal and attempt to find a suitable solution. If telework remains essential, arrangements may be proposed to meet the employee's specific needs.
Refusing teleworking in the event of force majeure or legal obligation may result in sanctions, but these must be proportionate and justified.
Sanctions can range from a simple warning to more severe disciplinary measures, depending on the seriousness of the refusal and the context. However, each sanction must respect labor law and be proportionate to the employee's behavior.
The employee has recourse in the event of disagreement over teleworking, in particular by contacting the staff representatives or by initiating mediation. In the event of a persistent conflict, the industrial tribunal may be contacted to decide.
Telework, while useful and often beneficial, should not be imposed indiscriminately. A good balance between the employee's rights and the employer's requirements is essential to ensure a healthy and productive work environment. Communication, negotiation, and compliance with legal obligations are the keys to a successful implementation of telework, even when it is mandatory.